Refund policy

Refunds 
Refunds are made for defective products bought within 7 days from date of receipt of items.  

Exchanges 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food and flowers cannot be returned.  

Additional non-returnable items:
- Gift cards
- Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Item for exchange must be communicated with us thru email at milea.ph@gmail.com> Please do not forget to encluse proof ofpurchase. Send your item to: 78 Apollo IV St., Moonwalk Village, Las Pinas City, Philippines. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 78 Apollo IV St., Moonwalk Village, Las Pinas City, Philippines

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over ₱1,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.